As for the hotel, everything was fine, friendly and helpful, even the hotel manager moved around a lot among us guests, and she didn't shy away from conversation. In other hotels, we never knew who the manager was.
But I would criticize the Betch bar on the beach, where they constantly harassed their son if he was 18. He was in the company of his parents, and for them to not believe that your son is 18, and for you to have to carry it personally with you, is unacceptable.
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