First of all, kudos to the chef. The food was varied, very good, excellent, everything we tried was extremely good. The staff at the reception were friendly, they tried to help you as best they could. The maid was friendly, the rooms were nicely cleaned, everything was clean, bed linen was changed every 3 days, towels were changed every day.
One of the drawbacks is the parking spaces. Such a large hotel (Kristal) has only 15 parking spaces available. You simply have nowhere to park your car, or the parking in the zones is so expensive that during the week of your vacation you spend a good amount of kuna just for parking (daily parking from 130 - 200 kuna, depending on the zone). When we were about to give up, as we had already done 3 laps around Opatija, we were lucky to ask at the reception when a guest was going home and immediately booked and paid for parking at the hotel for the next day. If we hadn't managed to do that, I don't know where we would have left the car.
I would definitely recommend Hotel Kristal to travelers. Maybe it would be best if you traveled by train or bus, and you don't have to worry about parking (just kidding). Kudos to your agency as well, because you did a good and correct job. Especially considering that we decided to go on vacation 3 days before departure. I would also recommend you to other travelers. Thank you for everything and all the best and success in your work.
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