Review Hotel Bretanide - All inclusive - , Croatia, guest reviews & comments | Hrvaska.net

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6.5 / 10
Rating
name Nikolina
place Bjelovar
country 🇭🇷Hrvatska
date 2020-08-28 15:30:26
Type of accommodation
commendations
complaints The price-quality ratio is a real disappointment. Apart from the beautiful nature, environment, and God-given beauty, everything else is at a low level. The service is substandard, the staff is unqualified, the food is below par (meatballs, chicken stew, breaded hake, the food is mostly cold, old reheated pastries). The rooms only technically meet the 4* standard, without basic hygiene items, only soap and toilet paper available. Considering what is offered, the guest can only feel underestimated and cheated for their money. In a word, shameful and disappointing in every way. In addition to all of the above, it is unacceptable that German is the first language, and Croatian is the third language in the middle of Croatia. All of the above was emphasized in the departure survey, but there was no response or letter of apology, so much for how much they respect the guest at all. Profit is above all, but at least it doesn't have to be so obviously emphasized.
your advice to other travelers Avoid it in general, because for the money invested, the guest should be given much more than the smell of salt, sea and pine.
Translated by Google Translate
service 4
value for money 4
sleeping 8.5
cleanliness 10
location 10
rooms 5.5
pools 8.5
food 4
personnel 4
Customer’s service:
+ 386 1 512 18 25