Review Veli Mel Hotel - Housekeeping area - perfect, fast, professional, empathy towards guests , Croatia, guest reviews & comments | Hrvaska.net

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7.8 / 10
Rating
name Simona M.
place Veli Mel
country 🇨🇿Czech Republic
date 2018-07-06 07:50:48
Type of accommodation
commendations Housekeeping area - perfect, fast, professional, empathy towards guests
complaints Reception area - unprofessional, confused from check in, unprepared rooms, I communicated everything directly with the employees, what I caught in the hallway, when even after 4 hours the receptionist was unable to arrange for us a fridge and a bed for the child. Catering area - if you are great for a week, if you are average for two weeks, if you are below average for 3 weeks. They prepare the same thing all the time. I understand that they keep costs down for such a number, however, a lot can be invented even under these conditions - debarasovanie aka clearing tables in the style of everyone doing everything, no one doing anything, clearing one or two plates at a time. They don't know how to greet, you could often see them arguing with each other. They don't have time to replenish the buffets
your advice to other travelers Rajska Plaža beach is absolutely amazing, it is shallow about 200m into the sea, ideal with small children. I recommend visiting other beaches, for example Veli Mel - you can take a train. Beautiful. You can also take advantage of the hiking.
Translated by Google Translate
service 7
value for money 7
sleeping 8.5
cleanliness 10
location 8.5
rooms 8.5
food 5.5
personnel 7
Customer’s service:
+ 386 1 512 18 25